We’ve been subscribers of the Star Banner for years and today my husband called with an issue. The Ocala Star Banner Circulation Department number: 352.867.7827.
After going through all the prompts the recording stated they were transfering our call. Next thing we hear a foreign voice: Hello this is Ria how may I help you?
When my husband reported this to me earlier today I didn’t believe him so I had to call myself to hear this. I tried a few times and each time I asked the representative, “Where are you located?” And each one replied: We are located in Manila. We are a “Go Center” here!
Forgive me but all I could think of was “Do we not have enough unemployed in Ocala to work for the Ocala Star Banner?” “Is this why they outsourced their circulation department to Manila?”
What do you think?